The registry value AVDatVersion can be found in: HKEY_LOCAL_MACHINE\Software\McAfee\AVEngineĪVDatVersion indicates the DAT signature version that is in memory. The McShield.exe process is running but does not load the updated DAT signatures. Instead, it continues to use the DAT files that are in memory. This issue is also known as the mutual exclusion ( mutex) issue. The McShield Service does not load the new DAT file.The default location for this information in the Windows registry is: HKEY_LOCAL_MACHINE\Software\McAfee\DesktopProtection The following is known to cause VSE to download the full ZIP file unnecessarily, instead of the incremental files as expected:ĭuring patch updates or product upgrades, or when using the Repair option, the installation logic to preserve settings sometimes causes the License Information data to be lost.
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